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My CV

Achievements and Experience

Hotel Recreation Lead (equivalent to Assistant Manager)

July 2021 - Present

  • Implement and reinforce consistent and exemplary guest services, contributing to Disney’s Grand Californian Hotel & Spa’s Forbes Recommended status.

  • Resolve guest concerns with minimal managerial oversight while maintaining communication with all parties, as needed.

  • Utilize Microsoft Office Suite and MyTime to create daily schedules for over 30+ employees.

Hotel Recreation Core Trainer

October 2024 - Present

  • Train managers in daily operations, safety procedure, and leadership techniques.

  • Ensure Disney Service Standard is being upheld by conducting regular performance audits and providing immediate constructive feedback.

  • Create and maintain training benchmarks for existing and incoming managers.

Hotel Recreation Trainer

April 2018 - Present

  • Certified Walt Disney Company and Ellis & Associates CPR trainer.

  • Facilitate multidisciplinary training for 100+ hotel recreation and concierge associates.

  • Organize multi-departmental training exercises for onboarding employees.

Hotel Recreation Associate

April 2018 - Present

  • Maintain office and outdoor recreation areas beyond a Forbes standard.

  • Licensed in CPR and rescue techniques.

  • Resolve guest requests and concerns with minimal manager involvement.

Cabana Host

January 2020 - April 2023

  • Recognized by the Walt Disney Company for impeccable guest interactions.

  • Anticipated and exceeded wants and needs of VIP guests.

  • Utilized Microsoft Office Suites, a la Carte, and Opera systems daily to keep clear communication among various departments and to maximize the guest's time.

  • Coordinated with departments such as Front Desk, Downtown Disney, and the Food & Beverage teams to provide a memorable and positive vacation for the guests.

Production Assistant

July 2021 - September 2021

  • Generated vital logistical support such as organization, shipping and receiving, and sorting through countless outfits for the costuming team on Saved by the Bell (2020) season 2.

  • Processed and labeled over 175 costumes in two days across the greater Los Angeles area.

Screenwriting Assistant

January 2017 - December 2017

  • Provided coverage for multiple screenplays while utilizing Final Draft, Celtex, and other screenwriting programs.

  • Worked closely with Camille Tucker to enhance pitches and outlines into full screenplays.

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